Shipping policy

PROCESSING TIMES

All orders are processed within 1–3 business days.

Please note that during busy periods (such as sales, new product launches or holidays), processing times may be slightly longer.

You will receive a confirmation email once your order has been shipped.

SHIPPING LOCATIONS

We currently ship Australia-wide and internationally.

Shipping times will vary depending on your location.

ESTIMATED DELIVERY TIMES

  • Australia: 3–10 business days

  • International: 7–21 business days

Please note these are estimated delivery times and may vary due to postal delays, customs processing or peak periods.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location.

Any applicable customs duties, taxes or import fees for international orders are the responsibility of the customer.

TRACKING

Where available, tracking details will be provided once your order has been shipped.

It is the customer’s responsibility to monitor tracking and ensure someone is available to receive the delivery if required.

SHIPPING DELAYS

Bom Diggity is not responsible for delays caused by:

  • Postal or courier services

  • Customs processing

  • Incorrect shipping information provided by the customer

LOST OR DAMAGED ITEMS

We are not liable for items lost or damaged during transit.

If your order arrives damaged, please contact us within 24 hours of delivery with photos so we can assist where possible.

ADDRESS ACCURACY

Please ensure all shipping details are correct at checkout.

Bom Diggity is not responsible for orders shipped to incorrect addresses provided by the customer.

QUESTIONS

If you have any questions about your order, please contact us at:

bomdiggity.adventures@gmail.com

 

Thanks for supporting Bom Diggity — a small Aussie brand built on adventure.